info Introduction
At Effelix, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, please contact us using the details provided at the end of this document.
database Information We Collect
When you fill out our contact form or interact with our website, we may collect the following personal information:
- ✓ Name — Your full name to identify you and personalise our communication.
- ✓ Business Email — Your email address for business correspondence.
- ✓ Business Name — The name of your business or organisation.
- ✓ Phone Number — Your contact number for follow-ups and consultations.
- ✓ Service of Interest — The specific service you are interested in learning about.
- ✓ Message — Any additional information you provide through the contact form.
settings_applications How We Use Information
The information we collect is used solely for legitimate business purposes, including:
- ✓ Responding to your inquiries and questions
- ✓ Preparing quotations and proposals for our services
- ✓ Communicating with clients regarding ongoing projects
- ✓ Delivering our products and services effectively
- ✓ Improving customer experience and website functionality
- ✓ Website analytics to understand usage patterns and optimise performance
mail Contact Form
Information submitted through our contact form is used exclusively for business communication purposes. We do not use this information for marketing without your explicit consent. Your data is stored securely and only accessed by authorised team members who need it to respond to your inquiry.
extension Third-Party Services
We use the following third-party services to operate our website and deliver our services:
- ✓ EmailJS — Used to send emails from our contact form. Your message data is processed by EmailJS under their privacy policy.
- ✓ Google Fonts — Used for typography. Google may collect usage data in accordance with their privacy policy.
- ✓ Hostinger — Our web hosting provider. Data is stored on secure servers managed by Hostinger.
- ✓ Cloudflare — Used for CDN, security, and performance optimisation (may be enabled). Cloudflare processes certain data as a data processor.
Each third-party service operates under its own privacy policy. We encourage you to review their policies for more information on how they handle your data.
lock Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted communications where appropriate, and restricted internal access to personal data on a need-to-know basis.
share Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information if required to do so by law.
gavel User Rights
You have the following rights regarding your personal information:
- ✓ Access — You may request a copy of the personal data we hold about you.
- ✓ Correction — You may request that we correct any inaccurate or incomplete information.
- ✓ Deletion — You may request that we delete your personal data, subject to certain legal obligations.
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
update Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.
contact_support Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us.
Location
Chennai, Tamil Nadu, India